Due Diligence

Due diligence: The importance of choosing the right first aid training provider

Employers have a greater freedom in choosing a training provider and qualifications to meet their identified first aid needs. Employers must be satisfied that their training provider is competent in first aid and has the necessary quality assurance processes in place. Lifesaver Training has strict quality assurance procedures in place to ensure the first aid training we provide meets the HSE requirements for the workplace.

What should due diligence of a training provider include?

1. Trainers and assessors

HSE requirement

Do the trainers and assessors have a current First aid at work certificate or qualify for an exemption?

Do the trainers have an appropriate training qualification?

Do the assessors have an appropriate assessing qualification?

Does LifeSaver Training meet this requirement?

Yes.
All our first aid trainers are First aid at work qualified.

Yes.
All our trainers are qualified in a recognised training qualification.

Yes.

All our trainers are qualified in a recognised assessing qualification.

2. Quality assurance

HSE requirement


Does the training provider have a documented quality assurance plan designating an individual to take responsibility for quality assurance and including at least annual assessment of the performance of trainers and assessors?


Does the designated quality assurance person have a current First aid at work certificate or qualify for an exemption?


Does the designated person have an assessing/ verifying qualification?

Does LifeSaver Training meet this requirement?

Yes.
LifeSaver Training has a stringent and robust quality assurance process documented and in place.

Yes.
Our Quality Assurance personnel are all First aid at work qualified.

Yes.
Our Quality Assurance personnel all hold recognised quality assurance qualification.

 

Is there a documented course evaluation procedure?


Is there a documented complaints procedure?

Yes.

A rigorous procedure is documented and available on request.

Yes.

We take complaints very seriously. Our procedure is available for all customers to see.

3. Teaching currently accepted first aid practice

HSE requirement

Is First aid at work or Emergency first aid at work taught in accordance with current guidelines published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies or other published guidelines that are supported by a responsible body of medical opinion.

Does LifeSaver Training meet this requirement?

Yes.

4. Training syllabus

HSE requirement


Does the course content adequately meet the needs of your workplace, as indicated by your first aid needs assessment?

For the First aid at work course, does the syllabus include all the required topics set by the HSE and does the course last at least 18 training and assessment contact hours, over three days?

For the First aid at work re-qualification course, does the syllabus include all the required topics set by the HSE and does the course last at least 12 training and assessment contact hours, over two days?

For the Emergency first aid at work course, does the syllabus include all the required topics set by the HSE and does the course last at least six training and assessment contact hours, over one day?

Does LifeSaver Training meet this requirement?

Yes.
We will work with you, as required, to ensure that the training we provide meets all your identified first aid needs.

Yes.

Check out our FAW course details

Yes.

Check out our FAW Re-Qualification course details

Yes.

Check out our EFAW course details

5. Certificates

HSE requirement


Do the certificates issued to students assessed as competent include:

  • the name of the training organisation? 

  • the title of the qualification?

  • reference to the Health and Safety (First Aid) Regulations 1981? 

  • the date of issue? 

  • confirmation the certificate is valid for three years?

If training is neither First aid at work or Emergency first aid at work, the certificate should also list the learning outcomes of the syllabus on which candidates have been assessed.

Does LifeSaver Training meet this requirement?

Yes.

Our certificates meet all the requirements as set by the HSE guidance to the regulations.

The first aid training we offer meets the standards you need to satisfy your legal requirements for first aid provision.